ASSISTANT 7 - A7
Intro:
Who are your best customers? What
can you do to retain them? How can you attract others like them?
How can you improve the profitability of all your customers? With
tight budgets and demanding revenue targets, questions like these
are becoming more urgent than ever. To obtain reliable answers,
you need the ability to create customer intelligence from the mountains
of disconnected customer data you collect on a daily basis.
A7 allows you to easily simplify and standardize your most complex
customer operations through a single, online solution that can be
rapidly deployed across multiple departments and divisions. With
support for multiple divisions and processes, workflow automation,
product line forecasting, revenue allocation, and much more, A7
is designed to flexibly support all the complexities that are the
realities of many companies.
Key Features:
A7 CRM solutions deliver fast, measurable value to your organization
by enabling you to:
,Create reliable, high-value customer.
,Gain a panoramic customer view.
,Maximize the return on your marketing campaigns.
,Improve customer acquisition and retention rates.
,Leverage existing investments in technology.
,Build a substantial competitive advantage.
Key components:
· Marketing & Sales management tool.
· Sales pipeline.
· Sales forecast.
· Customer service management.
· Customer contact management.
· Sales time management.
ORDER MANAGEMENT SYSTEM
Intro:
Order Management System handles the coordination and management
of information to and from multiple internal business and operation
support systems in order to complete service and orders in both
traditional and network environments.
Key Features:
,Facilitates the end-to-end management of provisioning orders
,Customer service orders
,Network orders
,Manages provisioning interaction with multiple internal business
and operation support systems to complete service and orders
,Provides order tracking, jeopardy management, auditing, etc.
,Allows end users to meet their specific business needs, rules,
policies and procedures
,Coordinates and integrates other functionalities, such as inventory
management
HEALTH CARE SYSTEM
Intro:
HCS is a fully integrated clinical and financial information system
designed for the continuum of care. It¨s integrated long-term care
information system includes registration, census, care planning,
clinical documentation, PPS billing, and financial tools. INTERACTANT
clients for long-term care applications include long-term care providers,
assisted living, CCRC¨s, and independent living. INTERACTANT supports
multi-site providers using scalable, relational database technology.
Key Features:
, Access residents by name, medical record number, birth date, social
security number, attending physician, nursing station, room number,
interests, etc.
, Unique medical record number assignment per resident with episodes
of care tracked in a master resident index.
, Automated face-sheet and other registration form production.
, All registration screens tailored to meet the needs of the department.
, Demographic record includes organizational defined fields.
, Account number identifies episode of care.
, Electronic insurance verification capability.
, Agreement and consent form production.
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