home | team | skills | services | products | price | opportunities | contact
WHO
who we are
where we are
why us
contact us
HOW
methodology
strength and weakness
quality assurance
WHAT
software localization
partnership in China


ASSISTANT 7 - A7
Intro:
Who are your best customers? What can you do to retain them? How can you attract others like them? How can you improve the profitability of all your customers? With tight budgets and demanding revenue targets, questions like these are becoming more urgent than ever. To obtain reliable answers, you need the ability to create customer intelligence from the mountains of disconnected customer data you collect on a daily basis.
A7 allows you to easily simplify and standardize your most complex customer operations through a single, online solution that can be rapidly deployed across multiple departments and divisions. With support for multiple divisions and processes, workflow automation, product line forecasting, revenue allocation, and much more, A7 is designed to flexibly support all the complexities that are the realities of many companies.

Key Features:
A7 CRM solutions deliver fast, measurable value to your organization by enabling you to:
,Create reliable, high-value customer.
,Gain a panoramic customer view.
,Maximize the return on your marketing campaigns.
,Improve customer acquisition and retention rates.
,Leverage existing investments in technology.
,Build a substantial competitive advantage.

Key components:
· Marketing & Sales management tool.
· Sales pipeline.
· Sales forecast.
· Customer service management.
· Customer contact management.
· Sales time management.


ORDER MANAGEMENT SYSTEM
Intro:

Order Management System handles the coordination and management of information to and from multiple internal business and operation support systems in order to complete service and orders in both traditional and network environments.

Key Features:
,Facilitates the end-to-end management of provisioning orders
,Customer service orders
,Network orders
,Manages provisioning interaction with multiple internal business and operation support systems to complete service and orders
,Provides order tracking, jeopardy management, auditing, etc.
,Allows end users to meet their specific business needs, rules, policies and procedures
,Coordinates and integrates other functionalities, such as inventory management


HEALTH CARE SYSTEM
Intro:

HCS is a fully integrated clinical and financial information system designed for the continuum of care. It¨s integrated long-term care information system includes registration, census, care planning, clinical documentation, PPS billing, and financial tools. INTERACTANT clients for long-term care applications include long-term care providers, assisted living, CCRC¨s, and independent living. INTERACTANT supports multi-site providers using scalable, relational database technology.

Key Features:
, Access residents by name, medical record number, birth date, social security number, attending physician, nursing station, room number, interests, etc.
, Unique medical record number assignment per resident with episodes of care tracked in a master resident index.
, Automated face-sheet and other registration form production.
, All registration screens tailored to meet the needs of the department.
, Demographic record includes organizational defined fields.
, Account number identifies episode of care.
, Electronic insurance verification capability.
, Agreement and consent form production.


 




Vision without action is daydream. Action without vision is nightmare.
 
-- Proverb




©2004 Southbay